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Visual Trading Systems User Forums > VT SYSTEMS FORUMS ARCHIVES > VTTRADER BUGS AND PROBLEMS ARCHIVE  |
| DarrenW |
 Jul 25 2009, 12:10 AM
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#21
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Member Group: Members Posts: 53 Joined: 19-June 09 Member No.: 39,791  |
Vista Home Basic...no I don't use the import environment feature everytime I load VT...I do when I log into VT2 after having left it loaded the way I want and then it's not...then yes I do try to "switch" to my charts but I get that error message...then If I delete that environment and try to load it from a back up location..I get the same error.
VT2.0 is the first and only VT I've ever downloaded and used. By the way, just for fun I downloaded and installed VT2 from the CMS website today on my wifes laptop same set up as mine vista basic. I then downloaded from BOTH my email and a thumbdrive the exact 2 environment files I've been using all week and I got the same message! Crazy! I hope you can help me out!! I am going to go insane customizing my elaborate setups repeatedly. Thanks Darren |
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| cskidmore |
Jul 25 2009, 09:15 AM
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#22
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VT Systems Senior Business Analyst Group: Root Admin Posts: 19,794 Joined: 16-June 04 Member No.: 4 |
Hello,
Would you please upload 1 or both of the environment files that seem to be giving you these errors? I'd like to have our QA dept. thoroughly investigate this issue. Thank you. Regards, Chris |
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| DarrenW |
Jul 26 2009, 02:46 PM
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#23
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Member Group: Members Posts: 53 Joined: 19-June 09 Member No.: 39,791 |
Here you go!
[Files removed for privacy by forum admin] |
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| cskidmore |
Jul 27 2009, 09:26 AM
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#24
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VT Systems Senior Business Analyst Group: Root Admin Posts: 19,794 Joined: 16-June 04 Member No.: 4 |
Thanks Darren,
I forgot one question, during the import environment process how are you telling VT Trader to handle duplicate files? Ignore, rename, or replace? I'll pass these over to the QA group. Regards, Chris |
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| cskidmore |
Jul 27 2009, 09:48 AM
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#25
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VT Systems Senior Business Analyst Group: Root Admin Posts: 19,794 Joined: 16-June 04 Member No.: 4 |
Hi Darren,
QA and one of the developers has investigated this report. They mentioned that you're using "." (period) in your desktop workspace name(s). This is causing the problem (even though VT Trader let you do it; we'll fix that in a future release). In the meantime, you need to rename each of your desktop workspaces so that they do not contain any periods in their names. You can rename the .vtenv file to a .zip file, open the .zip file, and rename the files in it accordingly. Then, rename it back to .vtenv and VT Trader should import the files properly. Regards, Chris |
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| DarrenW |
Jul 27 2009, 10:00 AM
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#26
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Member Group: Members Posts: 53 Joined: 19-June 09 Member No.: 39,791 |
Wow, I feel like an idiot now! LOL.
Thanks I can't believe I did that! |
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| cskidmore |
Sep 22 2009, 05:40 PM
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#27
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VT Systems Senior Business Analyst Group: Root Admin Posts: 19,794 Joined: 16-June 04 Member No.: 4 |
VT Trader 2.0.19, 2.0.21, and 2.0.23.4 address several issues that could lead to VT Trader crashing or ending up with empty workspaces. The . (period) in workspace names being allowed is still an issue, unfortunately.
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| cskidmore |
Oct 16 2009, 08:58 AM
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#28
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VT Systems Senior Business Analyst Group: Root Admin Posts: 19,794 Joined: 16-June 04 Member No.: 4 |
As a follow-up, I found out this morning that it's now acceptable to use a period in the desktop workspace name; it will no longer cause any issues. This was resolved in VT Trader 2.0.20. So, closing topic.
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